Conditions of ENROLMENT 

1. I understand that by making a Permanent Enrolment/booking I will be charged for that time regardless of whether or not my child attends that day.
2. I agree to pay the fees in advance on receipt of invoice
3. I understand that if payment is not received within 7 days the account will be suspended until payment is made in full
4. I understand that cost recovery of any defaulted payment will be charged to the debtor.
5. I understand that  Casual Bookings will depend on the number of spaces available on the day.  24 hrs notice is required in order to check availability of space.  (Minimum charge of one hour $8.00 applies). Bookings are charged for the whole time that the child/ren is enrolled for and are not reduced due to early collection from the programme e.g. If the child is booked in from 3:00pm to 4:30pm but is collected at 3:30pm you will still be charged until 4:30pm.
6. I understand that I will be charged for that time regardless of whether or not my child attends that day unless 24 hrs notice is given to cancel my casual booking.
7. I understand that if I make a permanent booking, I must give 2 weeks notice for any booking cancellations or I will be charged for the outstanding days
   
   

Every effort will be made by the Te Totara School Before School Care/After School Care staff to provide a happy and safe environment for your children.  However, they are in the programme because you desire them to be and thus we look to you for support in any disciplinary matters that may arise.  Please note – the same set of rules for behaviour as set by Te Totara Primary School will apply.

Despite offering high standards of supervision the Te Totara Before School Care/After School Care programme, staff do not accept responsibility for breaches of behavioural expectations such as leaving the school grounds.

The applicant accepts that any behaviour deemed by the Supervisor to be unreasonable or unsafe may be considered reason for suspension from the Te Totara After School Care programme.
I understand that the Te Totara Before School Care/After School Care staff will exercise due care but will not be liable for any injury, damage or loss which my child(ren) may sustain to person or property.

In the event of sickness or accident I authorise qualified medical attention be secured at my expense. In the event my child becomes unwell at the program I understand that I must  collect my child within 30 minutes or organize someone to collect my child from the program if I am not able to.

I give permission for the programme staff to administer first aid.

vI have read the terms and conditions and policies and procedures (found on the school website)
www.tetotara.school.nz

Te Totara Before and After School Care

Parent Code of Conduct

Parents are the first role models for children. The choices parents make, and the behaviours we exhibit, have a significant influence on our children. The programme has a clear expectation of children conduct and we require all parents to follow our code of conduct at all times when at the programme and when talking to staff.

The Parent Code of Conduct relates to parents, grandparents, carers and other visitors to the programme (including volunteer roles).

Values

S  Smart decisions - Treat other how you want to be treated

T  Trying our best - Talk to someone when it gets hard

A  Always learning - Ask questions

R  Respectful - Speak politely to others

S  Self managing - Controlling our actions

Positive Role Modelling 
As parents, it is our responsibility to role model good citizenship and ethical conduct. For our community to be coherent, our effort is required to maintain goodwill. This includes: Being inclusive

-Being inclusive
-Being open minded and adaptable -Accepting cultural and religious diversity
-Interacting respectfully with staff, students and other parents  -Assume positive intent from all 
-Appropriate and respectful conduct 

Car park and Drop off zone Etiquette

These guidelines are to ensure absolute safety of our children, in an area where they are at greatest risk –

•      Adhere to the speed limit. Please note the speed limit is 5km/h. This speed is to ensure the little pedestrians are safe as they walk through these areas.

•      Please, no tooting (unless indicating danger)

•    No overtaking
      No parking on the paved area in front of the office

At busy times the car park and drop off zone gets full. Please remain mindful and patient.

Use of Social Media

Expectations around the use of social media for parents aligns with Te Totara School’s Social Media Policy on our school website. Overall, it is expected that social media will be used for the purposes of building community and contributing to a positive dynamic amongst parents

The programme will always communicate with parents in relation to programme changes by email and on the whiteboard in Matariki. In particular, there are potentially serious ethical issues and legal liabilities that may arise from its misuse. Specifically, parents can ensure lawful use of social media by noting the following:

• Parents should not take or post photographs of other children at the programme without the express consent of the other child/children’s parents
• Parents should not post photographs of students in school uniform if it has the potential to bring negative comments towards the student(s), staff or School 
• Parents should not set up any group with the word “Te Totara After School Care” in its title. As it may mislead any reader to believe the School/programme moderates the page. 
•  Email addresses of parents will not be given to other people without their express consent

What happens when conflict arises?

There will be occasions when conflict may arise between students. It is vital that parents encourage their child to seek appropriate solutions for themselves, which may involve discussion with a staff member or ASC management. If attempts at discussion do not find satisfactory resolution, it is expected that parents will discuss their concerns with Anna Herbert or Katrina Strong. Please do not directly approach another parent or student with grievances.

Communicating with Respect

Inclusivity and assuming good intent form the foundation of respectful conversations. Our interactions with other parents, staff and children should reflect this. Should there be an occasion where this has not occurred, please have a discussion with Anna or Katrina during programme hours which are between the hours of 7:30am to 5:30pm Monday to Friday. If you still have strong concerns, please contact the principal by email at the following address principal@tetotara.school.nz

Our aim is to provide a safe, secure and fun environment, in a compassionate and nurturing setting for all.

Code of behaviour for children attending Te Totara primary
school before/after school care programme

Purpose

This code of behaviour aims to make sure everyone who participates in Te Totara Primary’s Before/After school care programme knows what is expected of them and feels safe, respected and valued. Te Totara Primary schools Before/After school care must make sure that everyone taking part in our services has seen, understood and agreed to follow the code of behaviour, and that they understand the consequences of inappropriate behaviour.

We expect people who take part in our programme to display appropriate behaviour at all times. This includes behaviour that takes place online.

Basic principles

This code of behaviour aims to:

· identify acceptable and unacceptable behaviour

· encourage cooperation, honesty, fairness and respect

· create an environment where your self-esteem, self-respect and self-confidence will grow

· encourage you to recognise and respect the rights of others

· encourage you to take responsibility for your own behaviour

· help resolve conflicts and make it clear what will happen if you decide not to follow the code.

Dos and don’ts

You should:

· cooperate with others

· be friendly

· listen to others

· be helpful

· have good manners

· treat everyone with respect

· take responsibility for your own behaviour

· talk to bsc/asc staff about anything that worries or concerns you

· follow this code of behaviour and other rules

· join in and have fun!

You shouldn’t:

· be disrespectful to anyone else

· bully other people (online or offline)

· behave in a way that could be intimidating and/or disrespectful

· be abusive towards anyone.

What happens if I decide not to follow the code of behaviour?

This code of behaviour is part of our process for making sure everyone who attends our programme receives the care and support they need.

Minor or first-time incident

If you behave in a way that doesn’t follow our behaviour code, our staff or volunteers will remind you about it and ask you to comply with it. They will give you an opportunity to change your behaviour.

This gives you the chance to think and to plan how you could behave differently, with support from staff and/or volunteers.

Formal warning

 If you continue not to follow the code of behaviour after your first reminder, or if your behaviour is more serious, you will be given a formal warning by the Co-ordinator or supervisor.

They will make a record about what happened and inform the principal and your parents or caregiver. They will also talk with you about what happened and agree what support you need to improve your behaviour in the future.

We may also decide that a break is appropriate such as restricting you from taking part in some activities.

Final warning

If the support we have put in place isn’t helping you to change your behaviour, we may need to give you a final warning. Again, this will be recorded and we’ll inform the principal and your parents or caregiver.

At this point, we will need to talk with you and your parents or caregiver about other services that will be more able to give you the support you need.

Suspension/cancellation of bookings

If there is still no change to your behaviour after the final warning your future bookings may be suspended and/or cancelled at the discretion of the programme management.

The role of parents and carers

We see parents and carers as valuable partners in promoting positive behaviour and will involve them as appropriate. We will always inform and involve your parents or carers if you receive a formal warning about your behaviour.